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Public Transportation

 WMATA

Reduced Fare Programs

https://www.wmata.com/fares/reduced.cfm

·         People with Disabilities under the age of 65

·         Senior SmarTrip Card

·         Reduced Fare Discounts

Accessibility

Metrorail Accessibility Features

·         https://www.wmata.com/service/accessibility/metrorail.cfm

 Metrobus Accessibility Features

·         https://www.wmata.com/service/accessibility/metrobus.cfm

Videos:

Metro is for Everyone – ADA

·         https://youtu.be/7N9BBRY23Sw

 Metro Accessibility Features

·         https://www.wmata.com/service/accessibility/video/upload/MACS_Access_Center.wmv

Trip Planner

·         https://www.wmata.com/schedules/trip-planner/

 

DC Circulator

Rider Tools

https://dccirculator.com/ride/rider-tools/#

·         Schedule

·         Service Alerts

·         Circulator Map & Information Guide

Accessibility

https://dccirculator.com/bus-basics/accessibility/

Interactive Map 

Find the closest Circulator stop

·         https://dccirculator.com/ride/rider-tools/interactive-map/


Paratransit Service

MetroAccess

MetroAccess is a shared-ride, door-to-door, paratransit service for people who cannot independently use the accessible bus and/or rail system due to a disability. 

 

Policies Guide

Eligibility Requirements

·         https://www.wmata.com/service/accessibility/metro-access/eligibility.cfm

Trip Planner - Web Booking

·         https://metroaccess.wmata.com/#/auth/signinregister

Web Booking Tutorial

·         https://www.wmata.com/service/accessibility/metro-access/upload/How-to-Book-Your-Trip-with-MetroAccess-Using-Our-Web-Booking-Tool-final.pdf

TransportDC

Transport DC is a premium same-day, cost-effective alternative transportation service for WMATA MetroAccess customers.

Riders must be registered with MetroAccess. Please contact WMATA regarding MetroAccess eligibility at (202) 962-1100. A Metro Access ID# must be presented when booking a ride with Transport DC.

Customer Guide

·         https://dfhv.dc.gov/sites/default/files/dc/sites/dc%20taxi/service_content/attachments/DFHV_TransportDC_ProgramGuide-Compliant.pdf


Non-Emergency Medical Transportation

MTM, Inc.(Medicaid Funded)

https://www.mtm-inc.net/washington-dc/

Rider Responsibilities

·         https://www.mtm-inc.net/washington-dc/dc-recipient-responsibilities/

Schedule a Ride Online

·         https://idp-ua.mtmlink.net/Account/Login?ReturnUrl=%2Fconnect%2Fauthorize%2Fcallback%3Fclient_id%3DMTM-ui-gateway-client%26redirect_uri%3Dhttps%253A%252F%252Fmtm.mtmlink.net%252F%2523%252Fredirect%26response_type%3Dcode%26scope%3Dopenid%2520profile%2520id.custom%2520api.api1%2520api.usermanagement%2520api.membermanagement%26state%3D45befd58cbc2425fa591634c95a5c284%26code_challenge%3DCXbdOoSTdIupWz0nsWPOw-pyhjEX0ejq1QzpMVq2A74%26code_challenge_method%3DS256%26response_mode%3Dquery%26state_timestamp%3D1674667376701

Senior MedExpress

The Senior MedExpress program provides eligible DC residents, age 60+, with a certified medical condition free round-trip transportation to essential medical appointments such as chemotherapy or dialysis, or to health-related public benefits appointments for DDS, Medicaid (DHS ESA sites), or SNAP.

 

https://dcyellowcab.com/senior-medexpress/

Senior MedExpress Application

·         https://dcyellowcab.com/wp-content/uploads/2021/08/Senior-MedExpress-Application-Form_4.12.19-FINAL.pdf

Healthcare Provider Certification Form

·         https://dcyellowcab.com/wp-content/uploads/2021/08/Senior-MedExpress-HealthCare-Provider-Certification-Form-041219.pdf


 Ride Share Programs

Uber

How to: Request a ride

·         https://www.uber.com/us/en/about/how-does-uber-work/?utm_campaign=CM2198659-search-bing-brand_1_-99_US-National_o-d_web_acq_cpc_en_Generic_Phrase_uber_kwd-75729274461184%3Aloc-71313__1211662316540068_e_c&utm_source=bing

Safety Standards & Procedures

·         https://www.uber.com/us/en/safety/

Accessibility

·         https://www.uber.com/us/en/about/accessibility/

Lyft

Lyft is a platform that connects drivers with individuals and organizations that need rides.

 How to: Request a ride

·         https://help.lyft.com/hc/e/all/articles/115013079988-How-to-request-a-ride#reqrides

Safety Standards & Procedures

·         https://www.lyft.com/safety

Accessibility

·         https://help.lyft.com/hc/e/all/articles/360045782413-Accessibility-in-the-Lyft-app-and-website


Department of Aging and Community Living

Transportation Supports

ConnectorCard

The ConnectorCard Program is a cost-share program that provides qualified older adults, age 60 and over, with a debit card that can be used for ground transportation services to the destination of their choice. The amount of subsidy provided through the card is based on a sliding fee scale.

Participants are eligible to receive up to $100 per month. The amount you are asked to contribute is based on a sliding scale, and your contribution may range between $0- $70 per month based on your income. Program contributions will be required at the time of funds reload.

Online Application

·         https://powerforms.docusign.net/c572437e-d741-488b-906b-ba1ccbc4876e?env=na3&acct=e013a2e6&accountId=e013a2e6-32a7-46f4-b6fe-3ca5de472e52

Download Application

·         https://dcyellowcab.com/wp-content/uploads/2022/02/Connector-Card-Paper-Application.pdf

Contribution Chart

·         https://dcyellowcab.com/wp-content/uploads/2022/03/ConnectorCard-Revised-Sliding-Scale.png