Palisades Village is sorting through all of the information and trying to provide an up-to-date source of local information from reliable sources. Please visit this page regularly as the information will continually be updated. With things changing so quickly, we recommend checking with providers for the most accurate status.
Current Office Operation Status:
Our Palisades Village logo is an open fence. This is a friendly reminder that you are welcome to “virtually come inside” to call us at 202-244-3310. Even though we are working remotely, a friendly voice will call you back quickly.
Current Policy on Programs and Services:
Palisades Village Gradual Reopening Based on Volunteer Availability
Recently we completed surveys of our members and volunteers. 47 full and associate members responded to 13 questions ranging from their well-being to handling the COVID-related challenges including transportation, technical assistance, home repairs, social isolation, and engagement.
Generally, our members are doing well. Some mentioned that they are experiencing a bit of anxiety about staying healthy and wearing a mask, miss the social connections, need some motivation to walk outside, have some transportation and/or technical challenges, need a haircut, are a bit bored, and/or are in need of home repair assistance. Many are enjoying the virtual social programs that the Village offers in addition to the outreach we have been providing through our volunteers.
After we assessed the members, Palisades Village created a volunteer survey to see how we could best address our members’ needs with our volunteer workforce. 31 volunteers responded to the survey. We asked how comfortable volunteers would be during the DC Reopening Phases. During Phase One and Phase Two, the majority of volunteers were very comfortable providing contactless services. Palisades Village is offering grocery shopping and delivery, free masks and running errands. The Village also has emergency contact captains for each neighborhood who check in with our members. We have also set up phone buddies. In addition, some members have been receiving regular meals from our volunteers. Palisades Village volunteers have also provided special deliveries to the Village community. We are so appreciative of all that our volunteers have been doing to help our members and help Palisades Village.
Many of our volunteers felt comfortable during this Phase to walk and or visit outside with a member. Other volunteers offered to do simple home repairs for our members. We also have technical support available. If you would like to walk or visit outside with a Village volunteer, need technical support to connect to a virtual program or computer help, or need a simple home repair completed like changing a light bulb, moving a plant, changing a screen, etc., please call the Village office at 202-244-3310. These services are based on volunteer availability.
Palisades Village is taking a very cautious approach because of our senior at-risk population. During all phases, until a vaccine is developed, Palisades Village will:
In order to ensure the safety of all, Palisades Village has a series of questions that it will ask the member and the volunteer to make sure they are feeling healthy to minimize risks. The office will be noting your responses. These questions include:
Palisades Village is also continuing to promote a free (up to $20) DC transportation service Taxi2Rail. Book online at Taxi2Rail.com or call 202-727-3827 to access a ride to medical appointments, the grocery store, pharmacy, etc.
We understand that some of our volunteers are not comfortable volunteering until there is a vaccine. The Village will be conducting a follow-up volunteer survey at a later date as we cautiously reintroduce services. We will be holding a training session for volunteers on Thursday, July 16 at 10:30 a.m. In addition to reviewing the current procedures, we will introduce our new Helpful Village software system. Please join us.
Palisades Village is concerned about the health and well-being of our members, volunteers, and staff. We are following the evolution of the coronavirus in our area very closely and are coordinating our response with other villages, with DC health authorities, and with national centers including the CDC. Our mission — to help older adults live comfortably and safely in their own homes — will not change. We will, however, adapt the services we provide and the events we sponsor to changing circumstances, following recommended best practices and follow recommendations from the CDC.
Facts on COVID-19:
KNOW THE SYMPTOMS
Free testing is available on a walk-in basis at some DC Fire Stations. The closest in Ward 3 is:
Need help getting groceries? Palisades Village members can have volunteers do their shopping for them. Contact the PV office at (202) 244-3310 to arrange all requests.
The Department of Aging and Community Living’s hotline is operational, and seniors who need information or assistance should call (202) 724-5626. The call center will conduct a quick assessment and connect you to the appropriate service.
Establish a Pet Plan During COVID-19:
Guidance from the Humane Rescue Alliance - The Humane Rescue Alliance (HRA) is urging community members to have a plan in place for their pet during the COVID-19 outbreak. Residents may experience a hospital stay or severe sickness, potentially leaving untold numbers of companion animals in need of care. Below is the HRA's guidance for a pet preparedness plan: